Privacy Notice

Last Updated: May 4, 2026

TradeFlex respects your privacy. This Privacy Notice explains how we collect, use, and protect information submitted through our website, including our Duty Drawback, tariff recovery, customs, logistics, and trade compliance service pages.

1. Information We Collect

When you visit our website or submit a form, we may collect:

• Name
• Company name
• Job title
• Email address
• Phone number
• Message or inquiry details
• Service interest, such as Duty Drawback, tariff recovery, customs brokerage, trade compliance, warehousing, or supply chain services
• Import, export, shipment, or business information voluntarily provided by you
• Website usage information, such as IP address, browser type, device information, pages visited, referral source, and interactions with our website

We may also use cookies, tracking pixels, analytics tools, and similar technologies to understand website activity and improve our advertising and marketing efforts.

2. How We Use Your Information

We may use the information collected to:

• Respond to inquiries submitted through our website
• Evaluate potential service opportunities
• Schedule calls or consultations
• Provide information about TradeFlex services
• Improve our website, content, advertising, and user experience
• Measure campaign performance through tools such as Google Ads, Google Analytics, and similar platforms
• Support internal sales, marketing, compliance, and customer service processes
• Maintain records related to business communications and service opportunities

3. Advertising, Cookies, and Remarketing

TradeFlex may use third-party advertising and analytics providers, including Google, to show ads, measure website traffic, and understand how visitors interact with our website.

Third-party vendors, including Google, may use cookies, pixels, or similar technologies to serve ads based on a visitor’s prior visits to our website or other websites. These technologies may help us deliver relevant advertising, measure conversions, and improve our marketing campaigns.

Users can manage or opt out of personalized advertising through their browser settings or through Google’s advertising settings.

4. Sharing of Information

We do not sell personal information.

We may share limited information with trusted service providers who help us operate our website, manage advertising campaigns, process form submissions, analyze website performance, or support sales and marketing operations.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, business, website, or users.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect the information submitted through our website. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We may retain submitted information for as long as necessary to respond to inquiries, manage business opportunities, comply with legal or operational requirements, and maintain internal records.

7. Your Choices

You may contact us to request that we update, correct, or delete information you previously submitted, subject to legal, contractual, or operational limitations.

You may also disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites. TradeFlex is not responsible for the privacy practices, content, or policies of third-party websites.

9. Contact Us

For questions about this Privacy Notice or how your information is handled, please contact us at:

TradeFlex Group
Email: [Insert official email]
Website: trade-flex.com

Publishing Checklist

☐ Create /privacy-notice/ page.

☐ Paste the full Privacy Notice text.

☐ Replace [Insert official email] with the official TradeFlex email.

☐ Add Privacy Notice link in footer.

☐ Add short disclosure under the Duty Drawback landing page form.

☐ Confirm the Privacy Notice link opens correctly from the landing page.

☐ Add cookie banner if tracking cookies are used.

☐ Return to Google Ads and resolve recommendations or rejected assets.